Welcome to DIAL

D.I.A.L is a free, independent local charity offering free, confidential information and advice to disabled and vulnerable people across the borough. Please note that this website is still under construction and some content may be missing.

Benefits Advice

  • Benefit entitlement checks
  • Better-off calculations
  • Assistance to complete forms
  • Appeals support

Money and Debt Advice

  • Debt counselling
  • Negotiating with creditors
  • Debt management plans
  • Household budgeting
  • Debt relief orders

Other Advice

  • Message in a bottle - Emergency Information Scheme
  • Craft Workshop: 10:30-4:00 every Thursday
  • Radar Keys
  • Support groups for specific impairments
  • Leisure information

If you require any other assistance or information please let us know!

Benefits and Appeals Specialist required



37 hours per week
Fixed term contract until 31/03/2017
Successful applicants will provide welfare benefits and housing advice to people within Great Yarmouth.

Experience of giving benefits advice is essential.
For more information and an application form please contact Jo Howes.
Phone: 01493 856900
Email: johowes@dial-greatyarmouth.org.uk

Closing date for applications is 10/04/2016 at 17:00
Interviews will be held on 11/06/2016.

Funded by the Big Lottery Reaching Communities Fund