12a George Street
Great Yarmouth
Norfolk
NR30 1HR

01493 856900

Office Hours

Drop-in
Monday to Friday
10:00am - 3:30pm

Telephone advice
Monday to Friday
9:00am - 4:00pm

Late opening every
Tuesday 10.30am
for training

Answerphone
Out of hours
7 days a week



Outreach Service

Norfolk Coastal Centre for
Independent Living (NCCIL)
Woodfarm Lane
Beacon Park
Gorleston
NR31 9AQ

Every Friday Afternoon
By Appointment Only

Volunteer Benefit Advisors Needed Urgently!

Due to the huge increase in clients needing assistance with benefit claim forms we urgently need to recruit additional volunteers to cope with the demand.

Do you have experience or knowledge of disability benefits, either personally or professionally, or are you willing to learn?

Are you able to spare a minimum of 6 hours per week to assist disabled people and carers to complete benefit application forms such as Disability Living Allowance, Attendance Allowance and Carers Allowance?

For this volunteer role, you need to be a real “people person” and an active listener with good literacy skills. Full and comprehensive training is provided, and you would shadow an experienced advisor until confident and comfortable going solo. We also offer enhanced benefit training covering other benefits such as pension credit, income support, employment and support allowance etc..

You could be based either at our office in George Street, at our outreach clinic at the Norfolk Coastal Centre (both fully accessible centres) or seeing clients in their own homes (always accompanied by another volunteer).

This volunteer role is unpaid however DIAL can pay expenses for any out of pocket travel costs.

DIAL has a small and welcoming team of staff and volunteers, and we endeavour to meet the individual needs of our volunteers.

For more information please contact Sue Taylor, Project coordinator by telephoning 01493 856900 or email info@dial-greatyarmouth.org.uk. Alternatively, application forms can be downloaded from the volunteer page on our website.

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